Customer Services

The Elegant Event provides our clients with excellent service to the highest possible standards.

We aim to dispatch your goods within one working day of receiving your order.

We are happy to offer a full return service if you are not completely satisfied with the product you purchase.

You can pay using your PayPal account or your debit or credit cards. (we accept major debit and credit cards).

24/7, our customer service team are always happy to answer your questions or take orders over the phone if you prefer to talk to a real person.

Please call us on 0044 (0) 161 494 7800 (Monday to Saturday, 9am to 7pm)

Outside of these hours please leave a message on our phone / email us at [email protected] and we will get back to you as soon as possible.

We respond to emails 24/7 and strive to get back to you within 24 hours (including weekends and holidays).

Most of your questions will be answered in the helpful information below.

Please check the FAQ first, as it covers most of the questions asked of our customers.

Work Address:

Elegant Event Essentials LTD
14 Stock Street
Manchester
M8 9QG, UK